You can find this by going to 'My orders' in your account and clicking on 'View order' of the order for which you want to view or download the invoice. Here you can view and download the invoice.
What are the delivery costs?
The delivery costs are calculated automatically for each order by weight and volume. The delivery costs are displayed after filling in the delivery address. There is no such thing as free shipping, we show you the actual costs that other suppliers ‘hide’ in their products when offering ‘free’ shipping, this makes us transparent and ultimately the cheapest. By making good agreements with our transporters we ensure that you get the lowest delivery costs possible. That way you always get the best deal!
My personal information has changed, where can I edit this?
You can change your details in your account under the heading 'My account'.
If you were to ask us "Could you please send me a sample?'' we would reply “Of course!” Our products have been selected on quality, usability and appearance. The photos on our website are made of the actual products to ensure that you order the products...Read More
If you were to ask us "Could you please send me a sample?'' we would reply “Of course!” Our products have been selected on quality, usability and appearance. The photos on our website are made of the actual products to ensure that you order the products that you want to receive. Your opinion is very important to us because we want to offer the best products for the lowest price.
How to order samples:
We provide free samples of many of our products. If you want to receive a sample of one of our products you need to purchase item 9999. You will pay only a small fee to cover the transport costs. In the Benelux and Germany we charge € 9,95. We will pack the selected samples carefully and send them to your address of choice.
Please send an email to [email protected] containing the item numbers of which you wish to receive a sample. You can request samples for a maximum of 10 different products. Please contact us if you wish to receive more than 10 different samples.Read Less