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Delivery
Orders that are placed and paid for on working days before 13:00 will normally be dispatched on the same day. We will keep you updated on the status of the delivery via e-mail. When ordering after 13:00 or during the weekend, your order will normally be dispatched the next working day.
Is your order a parcel delivery and is nobody home? Then we will try to deliver the parcel at your neighbours or at the nearest collection point. The deliverer will let you know by leaving a note in your mailbox. The tranporter sends you an e-mail with the track & trace details so you can follow your parcel online. For pallet shipments someone must be present at de delivery adres. If the pallet shipment can not be delivered, additional costs may be charged for second delivery.
During the ordering process you can edit the delivery address. As soon as an order is placed and paid for, it is no longer possible to edit the delivery address. If you want to change the date and time you can visit the website of the local tranporter and change it, or use their app. (Not possible for all shipments)
We do not offer deliveries on a specific time, check the track & trace information for the most up-to-date delivery details. Pallet shipments are usually delivered on working days between 8:00 and 18:00.
Pallet shipments are usually delivered on working days between 8:00 and 18:00. Please make sure that someone is present at the delivery address on the day of delivery. You will receive an e-mail confirming your order has been dispatched.
Yes! We deliver worldwide. The delivery costs are displayed automaticaly after filling in the delivery address.
In most cases we will ship your order completely. The transporter will try to deliver your entire order at once. However, since it is offered as a parcel service, your order could be divided into partial deliveries during sorting. Therefore keep a close eye on the track & trace information. Here you can view the delivery status per package.
This is only possible if this is indicated at the checkout of your order in the shipping options.
At first not but depending on your order you could do this on the website of the tranporter. For questions about this, we advise you to contact the local transporter.
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