Do you have a question?
Where can I find my invoices?
You can find this by going to 'My orders' in your account and clicking on 'View order' of the order for which you want to view or download the invoice. Here you can view and download the invoice.
What are the delivery costs?
The delivery costs are calculated automatically for each order by weight and volume. The delivery costs are displayed after filling in the delivery address. There is no such thing as free shipping, we show you the actual costs that other suppliers ‘hide’ in their products when offering ‘free’ shipping, this makes us transparent and ultimately the cheapest. By making good agreements with our transporters we ensure that you get the lowest delivery costs possible. That way you always get the best deal!
My personal information has changed, where can I edit this?
You can change your details in your account under the heading 'My account'.
The lowest price!
For more than 10,000 products

I have a complaint, what now?

Do you have a complaint or do you disagree with something? We find that very unfortunate, because happy customers make us happy! We kindly request you to contact us. We will then process your complaint and come up with a possible solution. Because we are constantly working on improving our service, listening to the wishes and comments of customers is very important. After all, we are there for you and we want you to come back to us with a (big) smile!